We understand that when deciding on a wedding photographer, you are going to have lots of questions and concerns. You’re spending a lot of time, energy, and money investing in a quality wedding photographer and there’s no going back if the photos aren’t exactly what you want.

As a newly engaged couple, we also understand that your lives are not just about planning your special day, but you are busy working or at school, and trying to balance this with personal time spent with family and friends. The time you do spend planning for your wedding needs to be well-used and our job is to make the entire process effortless for you. 

You may also be wondering if the professionalism and service we show in the lead up to being booked extends once the contract has been signed and the deposit put down. We want to assure you that we are completely committed to all of our couples, and treat our brides and grooms with the same level of respect, professionalism, and sense of urgency when it comes to their questions and concerns.

What to expect from the moment you inquire to well after your wedding day.

Client Experience

Sound like a plan?

Start working on your wedding album (if you purchased one) and ensure you’re 100% satisfied with your wedding photos!

Step 12: 4 weeks after your wedding.

Receive a private, password-protected online gallery with all your wedding day photos edited and ready to be shared, downloaded, and printed!

Step 11: 3-4 weeks after your wedding.

Get sneak peeks on Instagram, blog post previews, and/or a online slideshow to relieve your big day with the images we’ve captured!

Step 10: A few days to 3 weeks after your wedding.

Step 09: Photograph your big day!

Have the final meeting; if this is the first time we’re meeting in real-time, then this meeting can be a be a bit sooner, i.e. 2 months beforehand.

Step 08: 1 month before your wedding.

Fill out the questionnaire and set up a meeting to go over the final details of your wedding day and for us to provide you a schedule of your day.

Have a stress-free, memorable wedding day with your future spouse and loved ones, and leave the photography all to us. Know that we'll be there with you every step of the way!

Step 07: 2 months before your wedding.

Receive a “touching base” email from us with an important photography questionnaire to fill out and wedding day tips to look through.

Step 06: 3 months before your wedding.

Photograph your engagement session (if you decide to have one).

Step 05: No later than 3 months before your wedding.

Plan for your engagement session (if you decide you'd like to have one).

Step 04: No later than 4-5 months before your wedding.

Make everything official to work together (signed contract and 25% deposit, both of which can be done online).

Step 03: Whenever you’re ready.

If it makes things more comfortable for you, have a meeting with Henry (virtual, phone or in-person).

Step 02: In the next few days.

Inquire about our wedding photography services.

Step 01: Right now.

How does the process work?

If you decide you are ready to hire us as your wedding photographer, we would be absolutely honored! But we understand that you might still have a few questions or concerns that you want to address first.

If you aren’t able to meet in person or don’t have the time, we can organize a Skype or FaceTime meeting in the coming days and go from there. We'd also be thrilled to meet face-to-face at our home studio near Pasadena (Southern California) and spend time getting to know one another, as well as showing you our work in person.

If you’re ready to take the next step and have us as your wedding photographers, we'll send you an email and online contract detailing exactly what you can expect from us. Once you’ve looked over everything and filled out the contract, we just require a 25% deposit either online or through personal check and we’ll be all set!

So when does the client experience start? Right now! If you like our style of photography and have a chance to read the reviews of our past couples, please feel free to fill in the contact form located in the upper right hand corner of this website.

We ask that you spend a few minutes filling it out and provide us with as much information as you know at this time in regards to your wedding plans. We'll get back to you within a few hours to one business day at the latest.

We'll be sending you lots of useful information in the email response, including a link to pricing and various packages, full wedding gallery links, and and even a unique, custom-built proposal to hopefully meet your expectations and budget. 

Where Do We Begin?

One of the things we love about being wedding photographers is the relationship we have with our couples, something that is firmly established during the engagement session. We understand that not all brides and grooms want to do an engagement session (about 50% of our couples do), so whatever you decide, we'll be more than happy with your decision!

An engagement session is like going on a date to some of your favorite locations and taking along a professional photographer to capture the love and relationship between you two. We'll be there to walk you through every step of the way, including planning the date and locations to maximize the quality and quantity of photos, and the overall experience of having your photos taken.

In the lead up to your e-session, we'll give you lots of tips and advice on getting the best photos. All you have to do is turn up, relax, and enjoy the experience! For brides looking to do a hair and makeup trial session before their wedding date, your e-session is a great opportunity to do just that!

How Does An Engagement Session Work?

After your wedding day itinerary has been (nearly) finalized and sent to us, we’ll sit down and have our final meeting to go over all the last minute details. We recommend having this meeting no later than a month before your special day, as the last few weeks will get crazy busy for you!

During this meeting we’ll answer all your questions and address any last minute concerns you might have. We're also more than happy to give you our two cents that’ll not only help get the best photos, but ensure you, your future spouse, and guests have an amazing special day!

Being well-prepared but also flexible not only allows us to capture your special day as comprehensively as possible, but ensures you come away with a beautiful, creative gallery of images that will help you relive your memories for generations to come.

Firstly, it’s never too soon to contact us with any questions or concerns about your wedding day, so don’t ever hesitate to ask! We pride ourselves in being a little OCD when it comes to wedding preparations and knowing exactly what is going to happen and when, ensuring we're always in the right place at the right time to capture every moment of your special day.

To ensure that photography is the last thing you will have to worry about on your wedding day, about three months beforehand, we'll send out a “touching base” email. In it, we ask all our couples to fill out a wedding day questionnaire, including a few intricate details that will help everything run smoothly from a photographic point of view - such as the names of your immediate family and bridal party members, any sensitive info, if you’re having a first look session, and much more.

We also send out a detailed (but concise) wedding day tips document, filled with advice and suggestions that will help you and your future spouse have a stress-free, relaxed wedding day.

How Will You Help Us Prepare For Our Wedding Day?

Firstly, we always ensure that our entire team is more than prepared, well-rested, and excited to photograph your wedding. We want you to feel completely at ease that your photographer is capturing everything, while at the same time not getting in the way of you enjoying your special day with your future spouse and guests.

When you look back at your wedding images, we not only want you to relive all the unforgettable moments, but also see things you might’ve missed on your special day - your parents’ reactions during the ceremony, your grandma dancing her heart out, what your future spouse was up to during the getting ready, and so much more.

Whether your wedding is in the mountains or on the beach, indoors or outdoors, a lavish multicultural celebration or an intimate Western vow exchange, we will bring our 12+ yeaers of experience as wedding photographers to your day, and give you the very best level of service and quality of photos we possibly can!

What Can We Expect On The Wedding Day?

How many images can you expect? On average it’s around 80-90 images per hour of your wedding day, but there’s absolutely no limit. 

The longer your wedding is, the more time for portraits, the more dancing and festivities going on, naturally the images we will capture and give to you!

You can also opt to purchase a keepsake album with your favorite images which we'll start working on right away. You can expect to receive your beautiful album roughly 2-3 months after your wedding, provided we get your feedback on the design in a timely manner.

While that is where our wedding photography contract officially ends, we hope our relationship knowing and working together continues for many, many more years!

Once the cake has been eaten, the guests have gone home and the flowers have withered, what do we have left? Each other, our rings, and our wedding day photos! It’s our pleasure and privilege o be able to share these memories with you, your spouse, family, and friends.

As soon as we get home from your wedding, the first thing we do is backup your images in multiple locations, and share a sneak peak on Instagram a day or two afterward. Then over the next 1-2 weeks, we'll go through all the photos and remove the out-takes (closed eyes, test shots, etc.). No worries, we'll never leave out any images that are important!

Roughly 4-5 weeks after your wedding, you'll receive as a password-protected online gallery with all of your images fully edited, broken down into different parts of the day. You can share this online gallery with your loved ones and download all the images right onto your computer or phone.

What Happens After The Wedding?

We'd love to get to know more about you and your fiance, learn more about your wedding plans, and see if we can be a perfect fit to capture your big day.

READY TO START YOUR CLIENT EXPERIENCE?